Proposed launch pricing · monthly · before applicable taxes
Fixed workspace plans
Paid plans have one flat price per workspace, with all members included. No automatic overages.
Prices use CAD as the base and are displayed in CAD, USD, EUR, and GBP. All amounts and limits are proposals for review. Contract confirmation and policy enforcement are pending.
Annual billing: 15% off the 12-month CAD base subscription before currency conversion and whole-unit rounding. Local savings vary slightly. Optional packs are excluded.
Paid plans include all workspace members. Developer includes one.
Proposed price lock: 12 months from activation
Any capacity purchase needs your explicit approval
Proposal for review. Contract confirmation and policy enforcement pending
Workspace access
Choose the plan for your team.
Paid plans differ by included capacity and deployment model, not by the number of team members. Developer is limited to one member, the workspace owner.
All workspace members included at one workspace price
Business operating workflow
Email and web notifications within plan capacity
Isolated deployment
Private
For a ZSoftly-hosted isolated deployment within the listed capacity. All workspace members included at one workspace price.
Standard onboarding and business-hours email support. Bespoke integrations, migrations, and 24/7 support are not included. Customer-supplied infrastructure and bespoke projects require separate written agreements.
Telemetry ingestion is available on paid plans (Team and above). Telemetry limits cover combined logs, metrics, and traces ingestion, not stored GB. Allowances reset each calendar month under either billing cycle and are not pooled annually. All listed amounts and limits are proposals for review. Your written order confirms the terms before activation.
Incident management
Bring the response together
Follow an incident from its first signal through ownership, investigation, and resolution.
Commercial scope
Available capacity and support are confirmed in your written order.
Incident timelines
Owners and roles
Internal and public notes
Runbooks
Postmortems
On-call and escalation
Set schedules, assign coverage, and follow the escalation when a service needs attention.
Commercial scope
Email and web notifications stay within plan capacity. Optional SMS and voice packs require a separate fixed quote and approval.
On-call schedules
Escalation policies
Coverage overrides
Calendar feeds
Notification logs
Status pages with your branding
Give customers a clear view of service health, announcements, and maintenance.
Commercial scope
Page limits follow the proposed workspace tier. Domains and optional notification packs are confirmed in your written order.
Service status
Incident updates
Maintenance notices
Announcements
Branding and domains
Telemetry
Logs and traces, connected
Collect telemetry and follow the context behind service behaviour.
Commercial scope
Launch policy awaiting implementation: at an agreed telemetry limit, new ingestion pauses while existing data remains for the agreed retention period.
OpenTelemetry ingestion
Log search
Log pipelines
Trace views
Telemetry monitors
Metrics for the services you run
Explore measurements, build queries, and connect changes to the response.
Commercial scope
Collection capacity and retention are confirmed in your written order.
Metrics explorer
Time-series queries
Metric monitors
Saved views
Telemetry dashboards
Real user monitoring
Understand the browser experience
Connect application errors and web vitals with the telemetry your team investigates.
Commercial scope
Application and collection scope are confirmed in your written order.
Application errors
Web vitals
Browser events
Application metrics
Logs and traces
Application views
Review the session behind the report
Investigate recorded sessions with policies for sampling, masking, and consent.
Commercial scope
Session replay is separately scoped. Its capacity and support coverage are confirmed in your written order.
Session playback
Recording policies
Sampling controls
Masking settings
Consent settings
Replay access records
External monitoring
Check the services people depend on
Monitor availability across websites, APIs, network endpoints, certificates, and DNS.
Commercial scope
Launch policy awaiting implementation: at an agreed monitor limit, BetterPulse prevents additional monitor creation.
Website and API checks
Ping and port checks
SSL certificates
Domain checks
DNS and DNSSEC
Follow a journey. Watch for a missing signal.
Use synthetic checks and incoming-request monitors for workflows and scheduled jobs.
Commercial scope
Runtime and execution scope are confirmed before launch and recorded in your written order.
Synthetic monitoring
JavaScript checks
Incoming-request checks
Incoming-email checks
Monitor criteria
Probe configuration
Enterprise and private
An operating model built around your environment
The Private proposal covers a ZSoftly-hosted isolated deployment within its listed limits, with standard onboarding.
Commercial scope
Bespoke integrations, migrations, 24/7 support, customer-supplied infrastructure, and bespoke projects are outside this proposal and require separate written agreements.
Review identity, permissions, audit, and recovery requirements before confirming your deployment.
Commercial scope
Security and support requirements are confirmed in your written scope.
Team permissions
API-key permissions
Identity requirements
Audit requirements
Backup ownership
Recovery planning
Pricing policy
Predictable capacity, agreed before billing.
Proposal for review. Contract confirmation and policy enforcement pending.
These workspace subscription prices and limits are proposals for review, before applicable taxes. Contract confirmation and policy enforcement are pending.
Each paid subscription covers one workspace at one flat price. All workspace members are included, with no per-seat or responder fees. Developer is limited to one member, the workspace owner.
Under the proposed policy, BetterPulse warns you as an included limit approaches. There are no automatic overages, upgrades, or top-ups.
Any capacity purchase requires a separate fixed quote and your explicit approval, including its exact cost and effective date.
Telemetry ingestion is available on paid plans (Team and above). Telemetry capacity measures combined logs, metrics, and traces ingestion per month, not stored GB. Under the proposed policy, new ingestion pauses at the limit while existing data remains within the listed retention period. Additional monitor creation stops at the monitor limit.
Developer proposes best-effort email support. Paid plans propose standard email support during business hours, with coverage hours recorded in the written order. No tier promises an SLA, guaranteed response time, or unlimited provider traffic.
SMS, voice calls, and AI are optional, disabled by default, and not included in this proposal. Optional packs need a separate fixed quote and explicit approval, with no automatic charges.
The Private proposal covers a ZSoftly-hosted isolated deployment within its listed limits and standard onboarding. Bespoke integrations, migrations, and 24/7 support are not included. Customer-supplied infrastructure and bespoke projects require separate written agreements.
CAD is the base price. USD, EUR, and GBP use the locked Bank of Canada snapshot dated 2026-10-30, expressed as CAD per currency unit. Prices divide the CAD amount by that rate and round once to the nearest whole unit, with halves rounded up. Rates change only through a deliberate ratebook update.
Monthly subscriptions are charged monthly. Annual billing applies a 15% discount to the CAD base workspace subscription for 12 months before conversion and whole-unit rounding. The full annual amount is prepaid. Effective savings against rounded local monthly prices vary slightly. Optional packs are not included in the discount.
Developer is a proposed free workspace with no credit card required. It includes one member, 25 active monitors, and 1 status page. It does not include telemetry ingestion (logs, traces, metrics, or exceptions). Request access before activation.
Telemetry ingestion allowances reset each calendar month under either billing cycle. Monitor and status-page limits remain as listed. Annual billing does not pool 12 months of capacity.
The proposed price lock lasts for the first 12 months from activation. Renewal pricing is communicated before explicit renewal, with no automatic charge increase.
Questions
Before you request access.
Are these active checkout prices?+
No. These are proposed launch subscription prices and limits for review. Contract confirmation and policy enforcement are pending. Contact ZSoftly before activation or billing.
Does Developer require a credit card?+
No. Developer is a proposed free workspace with no credit card required. It is limited to one member, the workspace owner, and does not include telemetry ingestion. Use Request access to discuss activation. Contract confirmation and policy enforcement are pending.
Are plans priced per person?+
No. Each paid plan is one flat price per workspace, and all workspace members are included. There are no per-seat or responder fees. The free Developer plan is limited to one member, the workspace owner.
What happens at a limit?+
The proposed policy warns you as an included limit approaches, pauses new telemetry ingestion at its limit, and prevents additional monitor creation at its limit. Existing data remains within the listed retention period. There are no automatic overages, upgrades, or top-ups.
What does telemetry capacity measure?+
The monthly GB allowance combines logs, metrics, and traces ingestion. It is not a stored-GB allowance or a promise of unlimited queries. Telemetry ingestion is available on Team, Business, and Private. Developer does not include it.
How do notifications and AI work?+
Email and web notifications operate within plan capacity. SMS, voice, and AI are optional, disabled by default, and not included in this proposal. Optional packs need a separate fixed quote and explicit approval, with no automatic charges.
What does Private cover?+
The Private proposal includes a ZSoftly-hosted isolated deployment within its listed capacity and standard onboarding. Bespoke integrations, migrations, and 24/7 support are not included. Customer-supplied infrastructure and bespoke projects need separate written agreements.
Is support the same across plans?+
Developer proposes best-effort email support. Team, Business, and Private propose standard email support during business hours, with coverage hours specified in the written order. No tier promises an SLA or guaranteed response time.
How do currency, taxes, and the price lock work?+
CAD is the base price. USD, EUR, and GBP use the locked Bank of Canada snapshot dated 2026-10-30. We divide the CAD amount by the CAD-per-unit rate and round once to whole units, with halves rounded up. Annual billing discounts the 12-month CAD base subscription by 15% before conversion and rounding. Effective savings against rounded local monthly prices vary slightly. Optional packs are excluded from the discount. Prices are before applicable taxes. The proposed price lock lasts 12 months from activation. Renewal pricing is communicated before explicit renewal, with no automatic charge increase.
Does annual billing change capacity?+
No. Telemetry ingestion allowances reset each calendar month under both billing cycles. Monitor and status-page limits remain as listed. Annual billing does not pool 12 months of capacity.
Is BetterPulse affiliated with OneUptime?+
No. BetterPulse is an independently maintained fork of the Apache-licensed OneUptime core. ZSoftly branding, integrations, and managed offering are not affiliated with or endorsed by OneUptime.
Proposed launch subscription pricing, before applicable taxes. Contract confirmation and policy enforcement are pending. A written order and explicit approval precede any billing change.
